The Eastman Group, Inc.

Richard Eastman


Richard Eastman

About Richard Eastman

Richard Eastman is founder and President of The Eastman Group Inc.  During the 1980's, 90's, and through 2013, TEG built travel software solutions implemented by GDS/CRSs, airlines, tour operators, travel agencies, and corporations throughout the world, as well as the U.S. Department of Transportation.  Richard is now semi-retired; and while he no longer seeks to "build" software tools. he remains active in consulting roles.  

TEG’s primary product was AutoLink™, originally conceived and developed Richard in 1993. Even today, variants of AutoLink remain in use by GDSs, airlines, travel agencies, and the U.S. Department of Transportation to enable cross-platform connectivity between vendor legacy systems and contemporary client-server TCP/IP architectures. Richard uses these cross platform travel technology experiences and knowledge to consult, advise, or oversee the development of tools to serve today's contemporary industry goals.

Prior to focusing on travel distribution software solutions, Richard was Chief Marketing Officer for AirLanka, Ltd., the national carrier of Sri Lanka (now, SriLankan Airlines). He served as Chief Information Officer for Associated Travel Inc. (now a part of Carlson Wagonlit) and working with Associated, created and built the travel industry’s first automated quality control program, AQUA (Automated Quality User Assurance). That program still serves Carlson Wagonlit.

In addition, Richard has also held executive management roles in two commuter airlines, a tour company, headed a group of travel agencies, and worked a number of years in advertising and public relations. He was a part of the management team that steered Aloha Airlines successfully through its 2005 plan of reorganization and returned the airline to profitable operations in 2006.

He obtained his BA from California State Polytechnic University in 1962 and his MBA from Pepperdine University in 1979, with an Advanced Certificate in Entrepreneurial Management awarded by Pepperdine in 1998. Richard is a licensed commercial pilot, an active flight instructor, and an FAA FAAST Representative. He is an active author; rides his bicycle 100-plus miles a week; and is a Grandfather of two boys, and a girl.